Reference

Terms Conditions That Govern Your Account

These terms set out the rules for opening and using your eji88 account, including how deposits via DANA, OVO, and GoPay are processed, what you agree to when you join, and how we handle disputes.

Account EligibilityDANA · OVO · GoPayJurisdiction-Dependent AccessFair Use PolicyAccount Security
eji88 Terms Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team is available around the clock. You can reach us through live chat directly in the lobby, by email for formal written queries, or via our Telegram channel for faster responses on account and wallet questions.

Team online

Live Chat

Open the chat icon in the lobby for real-time help with account terms, wallet queries, or access questions — available any time.

Email Support

Send a written query to our support address for formal disputes, account review requests, or documentation related to these terms.

Telegram

Join our Telegram channel for quick responses on DANA, OVO, or GoPay transaction questions and account access issues.

ACCOUNT PROTECTION

How We Protect Your Account Data

Your account data and transaction history are stored with encryption in transit and at rest. We do not share your personal details with third parties outside of what is required to process payments through DANA, OVO, or GoPay. You can request a copy of the data we hold on your account, ask for corrections, or request closure at any time by contacting support. Session tokens expire automatically after inactivity, and any login from an unrecognised device triggers an OTP verification step to your registered number.

Data Retention

We retain account and transaction records for the period required by applicable regulations. You may request a summary of your data via the account settings menu.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No advertising cookies are placed without your consent.

OTP Verification

Every login from a new device requires a one-time code sent to your registered mobile number, adding a second layer of protection to your account.

Data Requests

To request access, correction, or deletion of your account data, contact support via live chat or email. We aim to respond within a reasonable timeframe.

Common Questions About These Terms

These are the questions we hear most often about account terms, access rules, and data rights. If your question is not covered here, reach out through live chat or Telegram.

Account access depends on local law and is available only where permitted in your region. You must meet the eligibility criteria set out in the terms before completing registration.

Once a DANA or OVO transfer is confirmed by your e-wallet provider, it is treated as final. Contact support immediately if you believe an error occurred before the funds are applied.

We will notify you of the reason where permitted. Any balance in your account wallet is held pending review. You can contact support to understand the next steps for your specific case.

Send a data request through live chat or email support. We will confirm your identity and provide a summary of the personal data and transaction records we hold on your account.

We post updates to these terms on this page. Continuing to use your account after a change is published means you accept the revised terms. Check this page periodically for updates.

When you log in from a device we do not recognise, a one-time code is sent to your registered mobile number. Enter it within the time shown to complete the login and access your account.